科弘生物 provides reliable worldwide shipping for chemical products. Below are our shipping policies and delivery options.
Catalog products are typically dispatched within 2-3 business days after order confirmation and payment receipt. Custom synthesis products have varying lead times based on project complexity — your account manager will provide estimated timelines.
Shipping costs are calculated based on package weight, dimensions, destination, and shipping method. A shipping quote will be provided with your quotation. For established accounts, we offer competitive freight rates.
Important: International shipments may be subject to customs duties, taxes, and import regulations specific to the destination country. The buyer is responsible for all customs clearance fees and import duties.
We ensure proper documentation including Material Safety Data Sheets (MSDS), Certificates of Analysis (COA), and commercial invoices are provided with every shipment. Dangerous goods are shipped in compliance with IATA/IMDG regulations by certified personnel.
Once your order has shipped, you will receive a confirmation email with tracking number and carrier information. You can track your shipment directly on the carrier's website.
All shipments are insured against loss or damage during transit. In the rare event of shipping damage, please contact us immediately with photographic evidence for a prompt resolution.
For shipping inquiries or special delivery requirements, please contact our logistics team or submit an inquiry through our Contact page.